3.456 reviews
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- Citysearch (38)
- Google (18)
- Birdeye (0)
laura b.
on Citysearch
8 years ago
WARNING** this place is horrible. do NOT go. And the staff and manager are rude.
anna k.
on Citysearch
10 years ago
NO CUSTOMER SERVICE. DO NOT GO TO THIS SPA. Anyone who has ever had long term success with a business knows that building long term relationships with clients is NUMBER ONE. Sometimes that means going above and beyond to make your customers feel valued. If you want a place to just get a manicure, sure you could go here and leave fairly satisfied (not sure how long it will last though). But if you are looking for a long term relationship with a Salon that will give you good customer service and treat you like they care about ... read more
Eryca M.
on Citysearch
12 years ago
RIDICULOUS Customer -dare I say- Service – I was referred to your Spa by a colleague …and today had the poorest service experience I’ve ever experienced at your type of salon. I walked in around 12:45pm today and was told you were booked solid until 1:30pm and to make an appointment with the technician I was referred to (Ivy) …and I did just that. I came back to the salon at 1:25 and several clients came streaming in around about the same time. Interestingly enough they were all told there was little to no wait and they shou... read more
Deelight4
on Citysearch
14 years ago
They're GREEEEAT (tony the tiger voice)! – I stumbled upon this East Midtown gem when I considered getting someone I recently met (at the time) a gift certificate for her birthday, but when I heard the price for the mani/pedi package I quickly scurried away and opted for something more in the "new friend" price range. I however went back a few months later to treat myself for a mani/pedi on one of those "I only have $20 bucks left in my account but what the hell, I deserve this" days and I fell in love! I have no problem pam... read more
prlgirl
on Citysearch
14 years ago
Great services – Since spa butterfly is close to my job, I enjoy popping in here for a last minute manicure. They have an exceptionally clean, serene facility. They place your belongings in a basket next to your station. The nail technicians open new packets when giving you a manicure. I recently treated myself to one of their mini packages and for the first time had a pedicure and chair massage with them. It was fantastic. Their pedicures are super thorough and relaxing. And the massage I had was with one of their male mass... read more
tanekamartin
on Citysearch
14 years ago
Eh... – My manicurist is out of town for a month and I decided to use the time to search out other options in the city as I figure it is probably a good idea to have a back up place to get my nails done so after reading reviews for several places I decided to give Spa Butterfly at try... Note, my bias is against large factory type nail salons which is definitely how I would describe Spa Butterfly. Don't get me wrong it is a beautiful space and looks relatively clean; I liked how they open a new package of equipment for each ... read more
NYC 833
on Citysearch
14 years ago
Terrible Service! I received a manicure from Spa Butterfly last year after receiving a gift certificate from my employer. The manicure was excellent; however, the customer service was terrible. The manicurist was rude but did a great job on nails. This week I was in the lurch and really needed a fill in for my UV Gel tips. I normally get them done in Brooklyn and only had them put on 2 weeks ago and should have waited but I had an important day today and wanted to make sure they looked nice. I don’t know my manicurist name s... read more
BSPaht
on Citysearch
15 years ago
Gotta Go On The Weekend – My family and I was spending time in the City when I DH decided to give me a little break from the kids (a Godsend). So I took advantage of it. I work in the UN / Grand Central area and went to my regular nail salon but they were closed on the weekends. I remembered a co-worker mentioning SPA BUTTERFLY so I walked over to 44th and Lexington and YES, they were OPEN. This was my first time here and I was AMAZED. It was not like a typical nail salon where it's just straight with tables lined up. It was... read more
Mari25
on Citysearch
15 years ago
Last Minute Mani – I had seen spa butterfly before since I only work two blocks away and had always wanted to see if I would like their services. After doing a quick google search, spa butterfly was the first spa to come up so, I thought I should take the opportunity and head over for a quick mani. I called at 4:!5 asking when I could come in and she told me to come in right away. Rightfully so because after about me being there for 5 minutes, the place got packed. I was definitely happy with my manicure and would recommend!
3.456 reviews
Select a rating
- Citysearch (38)
- Google (18)
- Birdeye (0)
moonbaby999
on Citysearch
15 years ago
Worst massage of my life, terrible customer service – I went to Spa Butterfly as a spur-of-the-moment pre-birthday dinner treat to relax and get a massage. They were able to accomodate me quickly, so I was grateful they had an opening. I told the massage therapist that I have sciatic pain, so she agreed to focus on it. And I must preface the rest of this review wit hthe fact that she was a very nice woman and it's not personal.... But she had NO IDEA how to do a deep tissue massage to begin with, and when she worked on my sc... read more
citygal805
on Citysearch
16 years ago
Great place to relax and get a manicure! – I've had manicures done here numerous time and the service is great!! The atmosphere and enviornment is calm and relaxing. The place was clean and the staff took care of me. I love the decor of the place. I didn't have to wait and the outcome was just what I wanted. I highly recommend this place!!
atriu
on Citysearch
16 years ago
less than ideal – I have been coming to spa butterfly since the day it opened its doors, and I am sad to say that I will never return again. In fact, I simply can't make any kind of endorsement for this 'spa' (read upscale nail salon,) since my most recent incident. Today, while treating one of my favorite clients to a manicure, the manicurist jabbed me while trimming my cuticles and cut me!!! I was terrified, mortified and absolutely shocked. To be frank, I had not watched that closely to see how thoroughly my manicurist ha... read more
deeekalimi
on Citysearch
16 years ago
great escap for nice and relaxing menicure and pedicure :) – great manicure and pedicure. clean and pleasant environment. perfect for lunch time away from work to relax and get your nails done.
FL888
on Citysearch
16 years ago
Going Down Hill – I would come to this place sometimes for my lunch break or after work. When we would make reservations, it never seemed to matter to them. We still had to sit there and wait a long time. Also, when a friend asked for her nails to be cut the manicurists refused to do it. Isn't it policy to give the customer what they want?! Also, the past few times I have gone there my nail polish chips within like 2 days. I will never go back to this place, which is so sad. I used to think it was great and I don't know if t... read more
en28
on Citysearch
16 years ago
Disappointing Manicures – I work right next to the spa, so getting manis and pedis at lunch is very convenient and relaxing. Or at least, it used to be. I made an appointment this Monday for a friend and I to get manicures. When we got to the spa, there weren't enough technicians working, so we had to get our manicures one after the other instead of at the same time. Not a big deal (although annoying, because it meant we were late coming back to work). There was also another woman who had made an appointment, and had been wa... read more
green01
on Citysearch
16 years ago
not impressed – I got my nails done last week. The manicurist rushed to get her job done: she soaked my hands for just a minute or so and did a very poor job at trimming my cuticles, although I asked her to remove everything. She then applied nail polish over the cuticles... The nail polish chipped off a few days later.
nycgal25
on Citysearch
16 years ago
Spa Butterfly is the best place to be!!!!!! – I worked right around next door, and this place is the place to come. I bring my clients and friends here all the time to get our pedis together! With their hot shoulder packs and great waxing. The atmosphere gives it a warm feeling! I also love the fireplace! so remember to book your appointments and this is a place i defintely recommend to all my colleagues.
ellenb2
on Citysearch
17 years ago
I"ve been a regular at Spa Butterfly because of their decent and pleasant services and atmosphere but lately they've become nothing but a cheap nail salon, it's very disappointing that they don't honor the reservation or returning customer as they used to,
