December 2, 2016
Each month, we ask our social media followers to nominate their favorite Utah-owned businesses and select one to feature here. In November we asked fans to tell us their favorite local medical aesthetics spa. Want us to write about a business you love? Follow us on Twitter, Facebook, Pinterest or Instagram @utahbusiness.
Orem – If you’re looking to give yourself the gift of a self-confidence booster this holiday season, look no further than Spa Trouvé.
“We do everything from laser hair removal to Coolsculpting, botox injections and hydrofacials,” said Courtney Anderson, owner of Spa Trouvé. “It doesn’t pamper you, it’s a little painful—but the results are amazing.”
Anderson worked as an operations director for another spa before buying it out and starting her own medical aesthetics spa. Two years later, she would adopt a second location in the Highland Alpine area, injecting both with the trademark customer service her customers have come to expect from Spa Trouvé.
“I truly believe that customers won’t get a better service, in terms of how they feel and how they’re treated, and who our aestheticians are as experts. I’m 100 percent confident that I could have my mom, my grandma or my sister come in and they’d have a great experience,” said Anderson. “We care about how it feels. We have a family feeling around here. I think that’s what’s most important to me.”
Utah has become a competitive market for the medical aesthetics industry, but Spa Trouvé embraces the competition by focusing internally. With a cultivated philosophy that echoes the service it provides to customers, the spa is constantly trying to be the best version of itself.
“Trying and failing is important. Some things work, some fail. New services that you bring on fail. You just have to look at the mini-failures and learning experiences, and take what you can from all your failures and just try to make it better,” said Anderson. “I would say our success has come mostly from our little failures, because they teach you the most.”
Anderson said there’s a stigma to the industry that stems from extreme examples of people going too far or overcompensating. “Spa Trouvé is a place where we want people to feel better about themselves. We’re not here to change their look, but to improve a concern,” said Anderson. “We fix a lot of acne, pigment problems, sun spots, rosacea, and do anti-aging procedures.”
For those looking to try a medical aesthetic procedure, Anderson recommended trying one of their basic procedures and experiencing the results.
“It’s a psychology session as well. I think it goes two-fold with the physical treatment; we do a lot of confidence boosting,” she said. “It feels less like a business and more like a home for the client, where they can return again and again.”
Visit Spa Trouvé at one of its two locations, in Orem at 295 E. University Parkway or the Highland location at 5455 W. 1100 North, or at spatrouve.com
