Waxing The City of Duluth

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Studio Coordinator

Duluth, MN

Part Time

Paid

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  • Responsibilities

    LOVE WHAT YOU DO

    At Waxing the City, we are passionate about helping our clients look and feel their best. We believe that our Studio Coordinators set the tone for a client’s overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio. We hire Studio Coordinators who will share our commitment to providing a caring WTC culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world.

    We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.

    SUMMARY:

    The Studio Coordinator is a key position in creating the ultimate client experience. The Studio Coordinator must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that creates balance even in times of distress? If this sounds like you, then we’d want to hear from you.

    ESSENTIAL FUNCTIONS: Greeting and checking in customers when they arrive at the studio. Assist with client inquiries, educate clients about our service offerings, product selection and membership program. Additionally, this position will provide creative solutions to problems helping maximize the client experience and provide support to the service providers.

    ADDITIONAL FUNCTIONS:

    Cleaning Studio

    Organizing Stock rooms

    Creating artistic goal boards

    Weekly goal updates using Excel and Microsoft word

    ROLE SCOPE AND COMPLEXITY:

    The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.

    MINIMUM QUALIFICATIONS:

    Required:

    The ability to demonstrate customer experience skills

    Effective communication skills including, but not limited to, initiating and managing client conversations

    Able to demonstrate problem solving skills/critical thinking

    Willingness to collaborate with team members

    Exceptional Customer Service

    Ability to juggle multiple tasks simultaneously

    Detail oriented

    Professional phone communications

    High level cleaning

    Preferred:

    Experience in salon/beauty environment or retail sales

    BENEFITS/PERKS:

    Competitive Compensation

    Great Company Culture

    Growth Opportunities

    Monthly Team Profit share bonus

    WTC Academy training monthly

    Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

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