We're sorry to hear that you're experiencing issues with your Ulike laser hair removal device. The effectiveness of the device can depend on several factors: 1. Hair and Skin Tone Compatibility: Our devices are most effective on darker hair and lighter skin tones. If your hair is very light or your skin is darker, the device may not work as well. 2. Usage Frequency: Ensure you are using the device as frequently as recommended in the user manual. Consistency is key for optimal results. 3. Device Settings: Make sure you are using the correct intensity setting for your skin tone and hair color. 4. Preparation: Properly shave and clean the treatment area before using the device. This ensures the laser targets the hair follicle effectively. For personalized assistance, please visit our official website or contact our customer support team. They can provide detailed guidance tailored to your specific situation. We hope this helps, and we’re here to support you on your journey to smooth skin!
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