We're sorry to hear that you're experiencing issues with your Ulike laser hair removal device. There are a few factors that could affect its effectiveness: 1. Skin Tone and Hair Color: The Ulike device works best on light to medium skin tones and dark hair. It may be less effective on very light blonde, red, grey, or white hair. 2. Treatment Area and Technique: Ensure that you are using the device correctly and consistently on the treatment area. Follow the instructions in the user manual for optimal results. 3. Device Settings: Make sure you are using the appropriate intensity level for your skin tone and hair color. 4. Time and Patience: Laser hair removal is a gradual process. It may take several weeks or months of consistent use to see significant results. If you've checked these factors and are still having trouble, we recommend visiting our official website or contacting our customer support team for personalized assistance. They can help troubleshoot the issue and provide further guidance. Thank you for choosing Ulike!
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