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Studio Coordinator
Duluth, MN
Part Time
Paid
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Responsibilities
LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping our clients look and feel their best. We believe that our Studio Coordinators set the tone for a client’s overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio. We hire Studio Coordinators who will share our commitment to providing a caring WTC culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world.
We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.
SUMMARY:
The Studio Coordinator is a key position in creating the ultimate client experience. The Studio Coordinator must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that creates balance even in times of distress? If this sounds like you, then we’d want to hear from you.
ESSENTIAL FUNCTIONS: Greeting and checking in customers when they arrive at the studio. Assist with client inquiries, educate clients about our service offerings, product selection and membership program. Additionally, this position will provide creative solutions to problems helping maximize the client experience and provide support to the service providers.
ADDITIONAL FUNCTIONS:
Cleaning Studio
Organizing Stock rooms
Creating artistic goal boards
Weekly goal updates using Excel and Microsoft word
ROLE SCOPE AND COMPLEXITY:
The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.
MINIMUM QUALIFICATIONS:
Required:
The ability to demonstrate customer experience skills
Effective communication skills including, but not limited to, initiating and managing client conversations
Able to demonstrate problem solving skills/critical thinking
Willingness to collaborate with team members
Exceptional Customer Service
Ability to juggle multiple tasks simultaneously
Detail oriented
Professional phone communications
High level cleaning
Preferred:
Experience in salon/beauty environment or retail sales
BENEFITS/PERKS:
Competitive Compensation
Great Company Culture
Growth Opportunities
Monthly Team Profit share bonus
WTC Academy training monthly
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.
