We're sorry to hear that you're experiencing issues with your Ulike laser hair removal device. Several factors can affect the effectiveness of the device: 1. Skin Tone and Hair Color: Ulike devices are most effective on light to medium skin tones with dark hair. If your hair is very light or your skin is very dark, the device may not work as effectively. 2. Usage Frequency: Consistent and correct usage is key. Ensure you are following the recommended treatment schedule detailed in the user manual. 3. Device Maintenance: Make sure the device's treatment window is clean and free from any debris that could block the laser. 4. Skin Preparation: Shave the treatment area before using the device. Do not wax or pluck as the laser needs to target the hair follicle. 5. Settings: Ensure you are using the correct intensity level for your skin tone and hair color. Start with the lowest setting and gradually increase. For personalized assistance, please visit our official website or contact our customer support team. They can guide you through troubleshooting steps or provide more detailed advice tailored to your situation. Thank you for choosing Ulike!
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