Boots workers go viral after saving baby with £4.50 hair removal cream

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Boots workers go viral after saving baby's life with £4.50 hair removal cream
Boots workers go viral after saving baby's life with £4.50 hair removal cream

Two Boots employees have gone viral after they helped to save a baby in distress with an unlikely tool.

Boots explained the story on Facebook, where it quickly went viral.

The post read: "Just after we opened the store recently we had a young lady run into the store hysterical and almost inconsolable with a 3 month old baby. The baby had hair totally entwined and wrapped round her three tiny toes.

"Susan was amazing and both her and Kevin managed to calm her down and reassure her that there was still blood flowing to the toes and that they would do everything to help her.

"Unfortunately the hair was too tight round the toes for them to remove the but Kevin managed to get her seen at the local hospital who used Veet to remove the hair (Handy to remember!). She later returned and thanked them for their patience and help and she said "I was in total panic mode and felt such a bad mum and once I spoke to Susan and Kevin I felt so much more relaxed and totally reassured, I don't think I could have coped without them this morning".

"As you can see from Susan's face she was absolutely ecstatic with her flowers! - Lynda, Kirkcaldy Store #PrescribeKindness."

The post has already been liked over 9,000 times, and has been commented on and shared by hundreds of people.

Responding to the post, one person said: "Absolutely lovely to read, well done guys for helping mum, baby and keeping calm. To mum, you're not on your own, be easier on yourself too."

"That’s so lovely, and good on that mum for thanking the staff afterwards. So often we are all quick to complain about bad service but take good service for granted," wrote a second.

A third person commented: "Well done Susan and Kevin. First of all for calming mum down and getting the baby seen to at hospital. Will have to remember that tip about using hair removal cream, far safer than trying to cut the hair."

"Well done to you both, I would like to thank all Boots staff for working tirelessly through this terrible pandemic," praised somebody else.

A 'hair tourniquet' is a serious condition that can affect young babies - as strands of hair wrap around body parts, usually fingers, toes or genitals.

They are dangerous if left too long and babies can risk losing the affected body part.

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